Guests and Property Management all sorted by Pillo, saving you time,
sparing you the hassles and giving you peace of mind.
Our Owners Services Include
Well worth the money, would definitely recommend again and use again! - Teilusa
Pillo team was prompt with responses to queries, no problems whatsoever - Jessica
Pillo were accommodating for my check in needs and made it easy - Peter
Always secure and in top condition.
Complete Peace of Mind:
We Handle Everything
Those important extras
Key exchange is personal, safe and easy.
Guests can pick up their access keys from our front desk allowing us to meet and engage with our guests.
After hours and at certain locations, self-check-in lockboxes are available at discreet and secure position with tight security protocols to protect guests and your investment.
Top condition, results in top reviews.
Housekeeping by detail-oriented service teams. Providing high-quality hotel linens and quality complementary kitchen and personal amenities.
Pillo support using sustainable cleaning and personal products. Comprehensive condition checks are performed after every check-out and on a regular basis.
Owners Dual Use
You retain access to your property.
Some owners stay occasionally or on a regular basis.
As well as having guests to stay, some owners stay occasionally or base themselves there on a regular basis. Pillo easily manages owners stays.
Pillo will list your property across multiple channels, including all the major channels Airbnb, Booking.com, Vrbo as well Pillo’s own direct booking website. Our office on Princes Wharf and connection to the Luggage Hotel storage facility increases exposure for direct & walk in bookings as well as Cruise Ship passengers.
AIRBNB Property Management
Airbnb (Short Stay/Short Term) accommodation is about having a guest to stay who are after accommodation for a short period of time. Airbnb offers more than just a bed. The accommodation offers more living space and utilities, it gives travellers personal freedom, flexibility & independence to choose how they wish to spend their time and money.
Guests (especially families) like to eat what they want, when they want, how they want. They like to do their own laundry, especially if they have spent the day enjoying the great outdoors or their stay is more than a few days.
Properties are listed on booking channels such as Airbnb, Booking.com, BookaBach & Pillo’s own website. Guests search and make a reservation based upon a location, dates, required configuration and price.
The total cost of the reservation is made up of the sum of the individual nightly rates plus a cleaning fee. Typically seasonal, nightly rates move depending on demand which allows you to capitalise on events, seasons and public holidays. Business travellers especially during the working week, help retain a consistent level of occupancy & nightly rates throughout the year plus provide a steady growth of repeat business.
Fixed Term Property Management
Fixed term contracts, refers to longer stays with someone living in the accommodation. Pillo manage fixed term rentals for terms up to 12 months.
There is always demand for fixed term accommodation. People renovating and needing a home for the family, bridging between settlement day of their sale and the day they move into their new place. Companies need a place for their out-of-town contractors to stay; corporate secondments.
During the down season for Airbnb fixed term contracts work well to provide steady income as well as allowing flexibility for switching back to Airbnb ready for the peak season.
Pillo manages Fixed term rental contracts all year-round and in particular during the Airbnb off peak season.
Rental is consistent per week & there are certain compliance requirements under the Tenancy Act depending on the length of the term. Pillo do vetting checks and prepare contracts following Tenancy Act guidelines and regulations as well as performing regular inspections.
Still have questions?
Reach out to our team today!
What people are saying
Janet is pro-active at undertaking any housekeeping and maintenance issues and I seldom need to be involved. Her account keeping is impeccable and payments always on time accompanied by very clear details of every rental.
The reviews received regarding Pillo’s service are always complimentary and I highly recommend Pillo.
A very happy customer ⭐️⭐️⭐️⭐️⭐️
Vetting potential clients is an important element as is client satisfaction and Pillo manages these aspects well.
I have good reason to recommend Pillo as an excellent service operator. Would have no hesitation in recommending Pillo.
Janet was more than happy to accommodate this arrangement. Janet & her team have made it a really easy process getting apartment ready for rental.
We now just lock the door on our way out and we come home to a cleaned apartment and freshly made-up bed; makes you feel like a guest in your own home. Exactly what we were after!